Wednesday, 4 May 2011

Consumers International President's speech

On 4 May, at the Opening Ceremony of the Consumers International World Congress in Hong Kong, the President of Consumers International, Samuel Ochieng, welcomed delegates and called on organisations to empower consumers of tomorrow

Mr Ochieng highlighted the surge in the volume of information that modern consumers are subjected to and called on consumer organisations to empower individual consumers, not just the organisations behind them.

"And we have also seen remarkable rises in the use of digital technology and social media tools. In terms of population, Twitter is almost as big as Brazil, whilst Facebook users out-number the population of the united states. Astonishingly; according to Google CEO Eric Schmidt, we create and consumer as much information every two days as we did from the dawn of civilization up until 2003," said Mr Ochieng to a large hall of delegates from organisations around the world.

"Congress: our role as consumer rights groups must always be to advance consumer protection and demand governments provide the necessary regulation to allow this to happen. But we must also work with individual consumers to help them understand and demand their rights."

Mr Ochieng also noted the impact of the financial crisis and recent natural distasters. He invited attendees to meet and discuss new ways to help empower the world's consumers.

Read his full speech on the Consumers International website.

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